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Fraxbot
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AI receptionist for service businesses · by fraxBITEvery call answered. Every booking captured.

Fraxbot is an AI receptionist for service businesses. It answers your phone 24/7, answers questions from your own information, books appointments into your calendar, and sends every call to your dashboard, with transcript, summary and cost.

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  • Keep your number & team
  • AI disclosed on every call
  • Done-for-you setup
That's a replay. Try it live
Answer speed
1st ring
Availability
24/7
Languages
10+
Calls logged
100%
A product by fraxbit.com

01 · What it does

An AI receptionist that never misses a call.

Fraxbot does the front-desk work on the phone: it picks up, helps the caller, and leaves your team a clean record of what happened.

  1. 01

    Answers every call

    Picks up on the first ring, day and night, in your customer's language. Always says it's a virtual assistant.

  2. 02

    Answers questions

    Prices, hours, services, insurance, directions: straight from the information you give us. It never invents an answer.

  3. 03

    Books appointments

    Checks your calendar, offers real free times, books the slot and sends the caller an SMS confirmation.

  4. 04

    Captures and escalates

    Takes name, need and urgency from every caller. Emergencies and anything unusual go straight to your team.

Last night on one line

  • 23:47Water heater leakBooked 09:00
  • 12:10Line busyLead captured
  • 19:32Price questionAnswered from your list
  • 02:13EmergencyEscalated to on-call
  • 08:55Reschedule requestMoved to Friday
  • 21:04New clientConsultation booked
  • 13:26Nobody picked upCallback logged
  • 18:41After closingAppointment booked

02 · How it works

What happens on a call, step by step.

No app for your customers, no change to how your team works. A caller dials your number, and this is what Fraxbot does.

  1. Step 01

    A customer calls

    Your usual number. Calls forward to Fraxbot after hours, when the line is busy, or always: you choose.

  2. Step 02

    Fraxbot answers

    On the first ring, in a natural voice. It listens, understands, and waits until the caller has finished speaking.

  3. Step 03

    It knows your business

    It answers from your own knowledge base (services, prices, rules) and asks one short question at a time.

  4. Step 04

    It takes action

    Books into your calendar, captures the lead or escalates urgent cases. Every action is validated by our backend.

  5. Step 05

    You see everything

    Transcript, summary, booking and the exact cost of the call land in your dashboard seconds after hang-up.

Under the hood

  • Real-time speech recognition and a natural voice, in 10+ languages
  • Smart end-of-turn detection, so it never talks over the caller
  • Your knowledge base, hours, services and rules. Nothing else
  • A built-in calendar, or sync with Google / Apple Calendar
  • Every booking and action validated by our backend before it happens

What it never does

  • Pretends to be a human
  • Invents prices, availability or policies
  • Gives medical, legal or financial advice
  • Delays an emergency

When it doesn't know, it says so and your team calls back. Honesty is part of the product.

03 · Your dashboard

See every call, seconds after hang-up.

Every conversation lands in your dashboard with the full transcript, a short summary, what was booked, and exactly what the call cost.

Fraxbot
Updating live
Calls today
38
Booked
14
Leads
9
Avg. cost / call
€0.16

Call history · today

  • 23:47Water heater leakBooked€0.18
  • 21:04New client consultationBooked€0.21
  • 19:32Price questionAnswered€0.09
  • 14:02Gas smell, urgentEscalated€0.07
  • 13:26Callback requestLead€0.12

23:47 · Water heater leak

What's the address for the visit?

22 Oak Street.

Booked: tomorrow 9:00. SMS on the way.

Summary
Leak, visit booked 09:00
Calendar
Tue 09:00 – 11:00
SMS
Confirmation sent
Duration
2 min 14 s
Cost of this call
€0.18
  • 01

    Full transcript

    Every word of every call, searchable, with the caller's details attached.

  • 02

    Summary & outcome

    What the caller wanted and what happened: booked, answered, lead or escalated.

  • 03

    Exact cost per call

    Minutes and cost on every call, so your bill is never a surprise.

04 · Setup

You don't build anything. We do.

Fraxbot is a done-for-you service, not a DIY tool. The setup fee is our team doing the work; your total time is about an hour.

  1. Step 01

    We analyze your business

    A 30-minute call about your services, prices, hours and how your customers actually call.

    You:One 30-minute call

  2. Step 02

    We build your agent

    We write the knowledge base, design the conversation, and set your booking rules and escalation paths.

    You:Nothing

  3. Step 03

    We connect everything

    Phone number and call forwarding, your calendar, SMS confirmations. Then we test it with real calls.

    You:Approve the test calls

  4. Step 04

    Launch, and we keep tuning

    It goes live on your line. We review the first weeks of transcripts and keep improving it.

    You:Watch the dashboard

Typically live within days of the first call. Not sure yet? Ask about the 30-day pilot with a fix-it-or-refund guarantee.

05 · Pricing

Simple plans. You pick the mode.

Starter and Pro: a one-time €900 setup (we build, test and launch your agent), then a monthly plan with minutes included. Custom setups are quoted per project.

Starter · fits most businesses

Fraxbot Starter

One agent, your number, live within days.

€149/ month

+ €900 one-time setup · done for you

300 minutes included · then €0.25/min

Same price. How should it answer?

Your team keeps answering exactly as today. Fraxbot covers evenings, weekends, the busy line and the calls nobody picks up.

  • Appointment booking into your calendar
  • Lead capture with SMS confirmations
  • 1 phone number · 1 language
  • Your FAQs, prices and rules
  • Dashboard with every call, transcript & cost
  • Weekly report
Book a demo

Pro · for busy front desks

Fraxbot Pro

For busy front desks and callers in more than one language.

€249/ month

+ €900 one-time setup · done for you

800 minutes included · then €0.25/min

  • Everything in Starter
  • Up to 3 languages
  • Up to 2 phone numbers
  • Priority support
  • Monthly review and tuning of your agent
Book a demo

Custom

Fraxbot Custom

For setups the plans don't cover. Multiple locations, with call routing · CRM & custom integrations · Extra workflows (reminders, follow-ups) · Custom minute volumes · Dedicated onboarding. Setup and monthly price are quoted per project, after we scope what you need.

Talk to us

We never sell unlimited: voice, telephony and support costs scale with volume, so every plan includes minutes and extra usage is billed transparently, always visible in your dashboard.

06 · FAQ

AI receptionist questions, answered.

Do I have to replace my receptionist or change my number?

No. You keep your number and your team answers exactly as today. Fraxbot steps in after hours, when the line is busy, or when nobody picks up, through simple call forwarding rules. Or it can be the first voice on every call, if you prefer.

How does it know the answers for my business?

We build its knowledge base with you: services, prices, hours, policies, and what should happen in each situation. It answers only from that. When it doesn't know, it takes a message and your team calls back.

Will callers know they're talking to an AI?

Yes. Every call opens by stating it's a virtual assistant. It's honest and it keeps you compliant.

Can it book into my calendar?

Yes. Fraxbot has a built-in calendar and can also sync with Google or Apple Calendar. It offers only real free times, respects your hours and breaks, and never double-books.

What happens with emergencies or things it can't handle?

It follows your rules: real emergencies are redirected immediately, and anything unusual becomes an urgent callback for your team. It never guesses at prices, availability or advice.

What languages does it speak?

10+ languages with native voices and speech recognition, including English, French, Spanish, German, Italian and Romanian.

Who does the setup?

We do, all of it. After a 30-minute call we build, connect and test everything. You're typically live within days, with about an hour of your time in total.

Who is behind Fraxbot?

Fraxbot is built and run by fraxBIT, a digital design, development and AI studio with 240+ projects delivered across 22 countries. You talk to the same team from the demo to support.

07 · Who it's for

An AI receptionist for every business that lives on the phone.

Set up for how your industry takes calls. New to the idea? Start with what an AI receptionist is.

Another kind of service business? See how it works for any business.

Book a demo

Hear it answer your calls.

Tell us about your business. We set up a demo agent for a company like yours and get back to you within one business day.

  • A demo agent built for your type of calls
  • Your questions on pricing and setup
  • No commitment, no newsletter

Tell us about your calls

A few details are enough. We'll take it from there.

We reply within one business day.

Fraxbot is built, run and supported by fraxBIT.

fraxBIT is a digital design, development and AI studio. We design and build premium websites and AI-powered systems for businesses across Europe, the United States, the UAE and Mauritius, and Fraxbot is our own product.

Visit fraxbit.com
Projects delivered
240+
Countries reached
22
Years in business
7+