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Fraxbot
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AI receptionist for veterinary clinicsEvery pet owner answered. Even during surgery hours.

An AI receptionist for veterinary clinics answers pet owners while your team is in the exam room or surgery. Fraxbot asks for the pet's name, species and reason for the visit, books wellness exams, vaccines and sick visits into your calendar, logs medication refill requests and sends emergencies, like a pet that ate chocolate, straight to your team.

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A real-style veterinary clinic call

Fraxbot: Thanks for calling Maple Grove Veterinary Clinic, this is the virtual assistant. How can I help you and your pet?

Caller: My dog needs his yearly vaccines.

Fraxbot: Happy to help. What's your dog's name?

Caller: Max.

Fraxbot: I can see Max on Tuesday at 9 or Wednesday at 4. Which is better?

Caller: Tuesday at 9.

Fraxbot: Booked. And your name, please?

01 · What it handles

The calls veterinary clinics get every day.

Fraxbot is set up with your veterinary clinic's services, prices, hours and rules, so it handles these calls the way your best receptionist would.

  • 01

    Appointments

    Books wellness exams, vaccinations, sick visits and puppy or kitten visits with the right duration.

  • 02

    Emergency triage

    Recognizes poisoning, breathing problems, seizures or trauma and tells the owner to come in or go to emergency care.

  • 03

    Refill requests

    Takes the pet's name and medication and logs a refill request for the team.

  • 04

    Prices and services

    Answers what exams, vaccines and packages cost, from your own price list.

02 · How it works

How an AI receptionist works for your veterinary clinic.

No app, no new number, no change to how your team works. Setup is done for you in about a week.

  1. Step 1

    Forward your calls

    Keep your veterinary clinic's number. Calls forward to Fraxbot after hours, when the line is busy or when nobody picks up, or on every call.

  2. Step 2

    Fraxbot answers in your name

    A natural voice picks up on the first ring, says it's your virtual assistant and asks one short question at a time.

  3. Step 3

    It books, answers or escalates

    It answers from your own information, books into your calendar, captures every caller's details and alerts your team when it's urgent.

  4. Step 4

    You see every call

    Transcript, summary, booking and the exact cost of each call land in your dashboard seconds after hang-up.

03 · Safe by design

What it never does.

  • Never diagnoses or gives treatment advice: the vet decides.
  • Treats toxic ingestion, breathing trouble or collapse as an emergency.
  • Logs refill requests for the team instead of promising them.
  • Always says it's a virtual assistant, and never pretends to be human.
  • When it doesn't know an answer, it says so and the team calls back.

Pricing

€149 / month

Fraxbot Starter: 300 minutes included · then €0.25/min. Fraxbot Pro: €249 a month with 800 minutes. One-time setup €900, done for you.

See full pricing

04 · FAQ

Your questions, answered.

Can an AI receptionist handle vet appointment booking?

Yes. It asks for the pet's name, species and reason for the visit, then books the right appointment type in a free slot.

What happens if a pet owner calls with an emergency?

It recognizes emergency signs, such as poisoning or breathing problems, and immediately tells the owner what to do and alerts your team.

Can it handle prescription refill requests?

It logs the pet's name and medication as a callback request for your team. It never approves refills itself.

Does it work after hours?

Yes. It answers 24/7, books routine visits and points after-hours emergencies to your emergency partner.

How do we see the calls?

Every call appears in your dashboard with a transcript, a summary and any booking, seconds after it ends.

Other industries

Built for businesses that live on the phone.

New to the idea? Read what an AI receptionist is and how it compares to an answering service.

Another kind of service business? See how it works for any business.