AI receptionist for auto dealershipsEvery service and sales call answered. Even on a busy Saturday.
An AI receptionist for auto dealerships answers both sides of the business. For service, Fraxbot takes the year, make and model, books oil changes, brake checks and diagnostics. For sales, it books test drives and trade-in appraisals and logs the lead, while your advisors and salespeople stay with the customers in front of them.
Fraxbot: Thanks for calling Summit Auto Group, this is the virtual assistant. Is this about service, or a vehicle?
Caller: Service. I need an oil change.
Fraxbot: Sure. What's the year, make and model?
Caller: A 2021 Toyota Camry.
Fraxbot: I have tomorrow at 8 or Thursday at 1:30. Which works?
Caller: Tomorrow at 8. It's Chris.
Fraxbot: You're set, Chris: oil change tomorrow at 8. There's a free shuttle if you need one.
01 · What it handles
The calls auto dealerships get every day.
Fraxbot is set up with your dealership's services, prices, hours and rules, so it handles these calls the way your best receptionist would.
- 01
Service appointments
Captures the vehicle and what it needs, then books oil changes, rotations, brake checks or diagnostics.
- 02
Test drives
Books test drives and makes sure the car is ready and washed when the customer arrives.
- 03
Trade-in appraisals
Books free appraisals and explains what to bring.
- 04
Status and recalls
Logs repair-status questions for a callback and books free recall work.
02 · How it works
How an AI receptionist works for your dealership.
No app, no new number, no change to how your team works. Setup is done for you in about a week.
- Step 1
Forward your calls
Keep your dealership's number. Calls forward to Fraxbot after hours, when the line is busy or when nobody picks up, or on every call.
- Step 2
Fraxbot answers in your name
A natural voice picks up on the first ring, says it's your virtual assistant and asks one short question at a time.
- Step 3
It books, answers or escalates
It answers from your own information, books into your calendar, captures every caller's details and alerts your team when it's urgent.
- Step 4
You see every call
Transcript, summary, booking and the exact cost of each call land in your dashboard seconds after hang-up.
03 · Safe by design
What it never does.
- Never quotes repair prices beyond your published ones: the advisor quotes.
- Can't see repair status, so it books a callback from the service advisor.
- Captures every sales lead for your team.
- Always says it's a virtual assistant, and never pretends to be human.
- When it doesn't know an answer, it says so and the team calls back.
Pricing
€149 / month
Fraxbot Starter: 300 minutes included · then €0.25/min. Fraxbot Pro: €249 a month with 800 minutes. One-time setup €900, done for you.
See full pricing04 · FAQ
Your questions, answered.
Can an AI receptionist book dealership service appointments?
Yes. It takes the vehicle details and the service needed, then books the appointment in a real free slot with the right duration.
Does it handle sales calls too?
Yes. It books test drives and trade-in appraisals and logs every sales lead for your consultants.
Can it tell customers if their car is ready?
It can't see your shop system, so it logs a callback request and your service advisor calls back with the status.
Does it work with our DMS or CRM?
Calls and bookings live in the Fraxbot dashboard. On the Custom plan fraxBIT can connect CRMs and other systems.
How fast can we go live?
Most businesses are live in about a week. fraxBIT writes the knowledge base, sets the rules and tests it with real calls.
Other industries
Built for businesses that live on the phone.
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